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"Silkmoth's technical expertise, professionalism and ongoing support on completion of Viking International's online ordering facility was first class and we would highly recommend their services."
Karen Welden
Marketing Manager
Viking International

What we do

How we do it

  • Bespoke software development

    ASP.NET, C#, Microsoft SQL Server, Windows 2008 Server

  • Web sites and applications

    HTML5, CSS3, Javascript, JQuery

  • Cloud

    Microsoft Azure, Amazon Web Services

  • Content Management

    Kentico CMS for .NET

The world transacts, communicates and shares on the web these days. Silkmoth build, deliver and support the systems that help businesses to benefit from this brave new world.

Deliver real business benefits

We do whatever is needed to produce the right system that the customer needs to get maximum business benefit. This might be a new website but more often these days it's more than that.

Manage and sell complex products

If the customer wants to sell their product direct to consumers, we can provide eCommerce systems development. We've built online shops selling £millions of all sorts of products from car tyres to lingerie. Most standard eCommerce systems have a fairly standard selling model which works well for simple products. We like working with products that aren't simple (like tyres, for instance). These more complex products require a bit more thought and often need systems integration to deliver the additional services from other providers (like vehicle registration number lookup for instance).

B2B with a B2C feel

Wholesalers, manufacturers and other trade or B2B businesses face particular challenges. Their customers are used to buying their personal items online and expect to be able to have a similar experience at work. Providing tools for this B2B eCommerce is a speciality of ours. Alongside these issues, the number of different routes to market that business have to deal with is growing hugely. eBay has been around for a while but is fast becoming a "respectable" place to do business. Google's merchant centre and the huge number of price comparison and affiliate sites mean that product information management is becoming more of an issue for businesses.

Open up new business opportunities

The web creates a medium for whole new business models to emerge and often these require specific software development to be carried out. Software is our background and we are taking on larger and more complex database and software projects every day.

  • Helping our client to achieve higher margin sales without human intervention, we developed software that facilitated online ordering and sales on a part number basis to small businesses and individuals who would order and pay using credit cards, expanding market opportunities and improving overall business efficiency.

    Case study

  • Enabling our client to handle sales, logistics and credit control for a multitude of mixed orders from large numbers of smaller customers, we developed software which automated the entire process; giving big savings on time and manpower yet permitting human intervention for better customer service.

    Case study

  • Holland Hydroponics had an existing e-commerce website when they first approached us but they believed that their conversion rate and average order value (as well as the number of visitors to the site) could be improved. We agreed.

    Case study

  • Enabling our client to achieve domination of the UK online tyre retail sector, we developed software which captured more website visitors to deliver more sales from more customers across more channels; providing the shortest possible customer journey whilst delivering better value from existing customers.

    Case study

Silkmoth
Charter House, 1-3 Charter Way
Macclesfield, Cheshire, SK10 2NG
t. 0800 074 0343
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