When an ever growing number of sales are made on the web, it's more essential than ever that your online channel beats your competitors.
You can lose a potential customer in seconds if you don't make it very easy to find what they need and buy it. You'll never turn that initial purchase into a repeat customer unless you make the buying process slick and trouble-free.
You're competing with other companies when you're trying to attract customers, but you're also competing with them in handling that customer. Can you provide a better online experience, during and after the sale? That's what we provide for our clients.
For e-commerce to contribute as much as possible to the success of your business, what happens on the web needs to be neatly integrated with your back-office systems, for order handling, accounting, and customer care.
Silkmoth has all the technical skills to make that integration happen. We've integrated websites with Sage and other accounting systems, order-processing and distribution systems, and all the major payment gateways (including Protex, Worldpay, Paypal and Barclaycard Business).
The elves are back...
Busy, busy, busy at Silkmoth. See what's been going on...