Cookies on the Silkmoth website

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the Silkmoth website. However, if you would like to, you can change your cookie settings at any time.

"Silkmoth provide me with a totally professional, reliable service.Their advice and support is always first class and they are now a key partner to our business. We needed a web supplier who was at the cutting edge of new technology, with quick response times. They have never let us down and always over deliver."
Rob Capener
Marketing Manager
Railway Children

Privacy policy

The Privacy and Electronic Communications (EC Directive) Regulations 2003

This web site uses session cookies to allow you to carry information across pages of our site and avoid having to re-enter information. These cookies expire at the end of your visit to our web site. You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

Cookies

Cookies are pieces of information that a website sends to your computer while you are viewing the Silkmoth website. These pieces of information allow the website to remember important information that will make your use of that site more useful. Internet companies use cookies for a variety of purposes. We use cookies to help improve your visit.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Chrome or Firefox) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. Alternatively visit AboutCookies.org for up to date information on cookie management.

If you turn cookies off, you may not have access to some features that make your experience on our website more efficient and some of our services may not function properly.

Cookies in use on this site

Cookie Type Cookie Name Purpose More Information
Google Analytics __utma
__utmb
__utmc
__utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here
Essential Site Cookie ASP.NET_SessionId This cookie is essential for the site to operate. It is used to track information about the decisions you make during your visit. Click here
Essential Site Cookie ASPXFORMSAUTH This cookie is essential for the site to operate. It is used to track a logged in user between page requests so that they don't have to login each time. Click here
Content Management System Cookie CMSPreferredCulture Your preferred culture Click here
Content Management System Cookie CMSPreferredUICulture Your preferred user interface culture Click here
Content Management System Cookie ViewMode Your view mode - determines what elements of the website you see based on your login credentials Click here
Content Management System Cookie VisitorStatus Whether you are a first-time or repeat visitor Click here
Content Management System Cookie CurrentVisitStatus Your visitor status for the current day Click here
Content Management System Cookie CMSShoppingCart The identity of your shopping basket - ensures you don't add an item to somebody elses basket. Click here
Content Management System Cookie CMSMobileRedirected Whether or not you are using a mobile phone to view the site - helps display appropriately sized content Click here
Content Management System Cookie CurrentTheme Which themed version of the site you are using Click here
Content Management System Cookie Campaign Identity of the campaign that brought you to the site Click here
Content Management System Cookie UrlReferrer The website you clicked on to visit this website (usually a search engine reference) Click here
Content Management System Cookie DisplayContentInDesignMode Whether or not you have the ability to make design updates to the website - restricted to the site owner Click here
Content Management System Cookie FormState Used to determine if a web form's state needs to be restored Click here
Content Management System Cookie VotedPolls A list of polls you have voted on - prevents you from voting multiple times Click here
Content Management System Cookie DocRated A list of documents you have rated - prevents you from rating a document multiple times Click here
Content Management System Cookie PostAnswer Supports the forum user interface Click here
Content Management System Cookie UserWords A list of words you've added to the dictionary. Supports the spell checker Click here

Information collected using technology

We may collect some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our site your IP address is collected so that we know where to send information you are requesting (web pages). An IP address is often associated with the place from which you enter the Internet like your ISP (Internet service provider), your company, or your school. This information is not personally identifiable.

Personal data

If you choose to provide us with contact details (e-mail address for example) in order to view some of the resources on our site, Silkmoth will not release that information to any third party without the user giving explicit permission.

  • Holland Hydroponics had an existing e-commerce website when they first approached us but they believed that their conversion rate and average order value (as well as the number of visitors to the site) could be improved. We agreed.

    Case study

  • Helping our client to achieve higher margin sales without human intervention, we developed software that facilitated online ordering and sales on a part number basis to small businesses and individuals who would order and pay using credit cards, expanding market opportunities and improving overall business efficiency.

    Case study

  • Enabling our client to handle sales, logistics and credit control for a multitude of mixed orders from large numbers of smaller customers, we developed software which automated the entire process; giving big savings on time and manpower yet permitting human intervention for better customer service.

    Case study

  • Enabling our client to achieve domination of the UK online tyre retail sector, we developed software which captured more website visitors to deliver more sales from more customers across more channels; providing the shortest possible customer journey whilst delivering better value from existing customers.

    Case study

Silkmoth
Charter House, 1-3 Charter Way
Macclesfield, Cheshire, SK10 2NG
t. 0800 074 0343
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